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Internet Ordering Terms and Conditions

By placing an order using this web-site you agree to the following;

Shipping charges

Please note that the total amount on the online catalog page does not include shipping charges. We add on the actual charges when we process your order.

The amount we charge to your card (or other payment arrangement) will include the amount of your order, plus shipping charges. After your order has been placed we process your order off line,
. . then we calculate the shipping charge,
. . then charge the correct, total amount to your card.

Thanks for your understanding.

Shipping

MBS will use our best judgment to ship your order in the least expensive and most expedient manner possible based on the items you order.† We use a combination of USPS, USPS Flat Rate boxes, and/or UPS to ship from our warehouse to you.† If you wish to use one method over another, or have a special requirement (such as 1 or 2 day air) please specify your request in the Special Notes section of the order form.† If you would like, we can estimate the shipping based on our experience.† Please send us an email or give us a call for an estimate.

Backorders/Delays

We strive to maintain all of the parts in this catalog in stock, however, many of our parts are hand-made, others are custom cast and still others are purchased direct from the manufacturer.† Because of this, there are times when we run out of items.† If there will be a significant delay in filling your order, we will personally contact you to determine the best path forward.† Because of this, it is important that you include your contact information on the order form.

Pricing

We make every effort to keep the prices in our on-line catalog up-to-date, however there are times when mistakes/typographical errors are made, or one of our suppliers change their price.† If this happens, we will contact you prior to billing/shipping your order.

Damaged Merchandise

We endeavor to package all items to prevent foreseeable damage during transport.† If you receive a shipment from us and find that one or more items were damaged during shipment;

  • If a package is damaged when delivered, open it immediately before accepting the package, and return to the shipper if your order is damaged. Packages damaged on receipt must be reported to the shipper without delay.
  • Please do NOT throw away the shipping container.† This may be needed for proof of inconsiderate handling by the shipper.
  • Please contact us as soon as possible for resolution.

Returns

  • Accuracy:† We process each order individually and personally check all orders for correctness.† If there is a question about the compatibility of the parts you ordered, or if something just doesnít seem right, we will contact you for verification prior to billing/shipping your order.† We do our best to ensure that you are completely happy with your order before your receive it.
  • Stock Items:† If you did not receive the correct item(s), or you just arenít happy with the item(s) you did order and wish to return them, please contact us.† We do not charge restocking fees or handling charges, however you may be required to pay the return shipping.† Each order is handled on a case-by-case basis.† If possible, please have your invoice or sales receipt number available when you contact us.
  • Custom Items:† Custom parts or orders that have had customized work performed on stock parts are not returnable.

Privacy

MBS will not sell, distribute, trade, or provide your email or phone number, or other contact information to anyone. We may use the email and/or phone number provided to contact you if there is a question on an order, to send a shipping notification, or for other administrative purposes.† Your order is NOT auto-billed.† Each order is individually handled by our in-house staff.

Muzzleloader Builder's Supply, P.O. Box 848, Aberdeen, ID 83210
Business Hours: Mon-Fri 9am-5pm
Email: mbssales@hotmail.com - Toll Free: 877 397-3008 - Fax: 208 397-3009
For international orders, please give us a call.
Copyright 2012-2017 by Muzzleloader Builder's Supply. All rights reserved.